Privacy Policy

Privacy Policy

Effective Date: 9 July 25

At Alba Glow Aesthetics, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book treatments with us.

1. What Information We Collect

We may collect the following types of information when you interact with us:

- Personal details: such as your name, email address, phone number, and date of birth.

- Health-related information: disclosed during consultations or bookings (only when voluntarily provided).

- Booking and payment details: via secure third-party providers (we do not store your card details).

- Technical data: such as IP address, browser type, and website interaction (via cookies or analytics).

2. How We Use Your Information

We use your information to:

- Provide and manage your treatments and appointments.

- Communicate with you regarding bookings, aftercare, and follow-ups.

- Send occasional updates about services or promotions (only if you’ve opted in).

- Improve our website and services through anonymous analytics.

3. Data Protection and Storage

We are committed to protecting your data:

- Your information is stored securely using encrypted systems.

- Only authorised staff can access personal or clinical data.

- We keep your records only as long as necessary, in line with UK GDPR and healthcare regulations.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share limited information with:

- Trusted partners (such as booking software providers) for essential services.

- Regulators or insurers when legally required.

All partners comply with strict data protection laws.

5. Your Rights

You have the right to:

- Access a copy of the information we hold about you.

- Correct any inaccurate or incomplete data.

- Request deletion of your personal data (where applicable).

- Withdraw consent to marketing communications at any time.

To exercise these rights, please contact us at:

📧 leanne@albaglowaesthetics.com

📞 +447776007003

6. Cookies

Our website may use cookies to:

- Enhance your browsing experience.

- Understand visitor behaviour (via analytics tools like Google Analytics).

You can adjust your browser settings to disable cookies at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

Alba Glow Aesthetics

12 Buttercup Mews, Didcot, Oxfordshire, OX11 6GQ

📧 leanne@albaglowaesthetics.com

📞 +447776007003

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.